Refund Policy

Last updated: November 14, 2026

Try your AURA SOMA PDF guide with a 14-day full-refund policy. Each weekly guide costs $12 USD as a one-time purchase.

14 days to request a refund

If the guide is not right for you, contact us within 14 calendar days of purchase for a full refund. No reason is required. You remain eligible even if you have opened or downloaded the PDF.

How to request it

Email [email protected] with the subject "AURA SOMA refund". Include the email address used for your order and, if available, your order number. You do not need to send card details. For Paddle purchases, you may also request help directly through Paddle Buyer Support.

How the money is returned

Paddle processes refunds for purchases made through its checkout and returns the full amount paid for the refunded order to the original payment method, including applicable taxes. Bank or payment-provider processing times vary; confirmation and payment support are available through Paddle. We do not charge a refund fee.

For a direct USDT purchase, email us your transaction reference within the same 14-day period. After confirming the transaction and return address with you, we will arrange a refund of the 12 USDT guide price on the original network. We do not deduct a refund fee; any separate network fee you paid when sending the original payment is not part of the guide price. Paddle does not handle direct USDT refunds.

Download problems and requests after 14 days

If your file is missing, inaccessible or incorrect, email us so we can restore access or resolve the problem. Our voluntary refund window ends after 14 days, but this does not limit mandatory consumer rights or remedies for faulty, undelivered or misdescribed digital content. Any applicable statutory withdrawal rights and Paddle's obligations remain unaffected.

After a refund

Your personal-use license for the refunded guide ends. Please stop using it and delete your downloaded copies. Questions: [email protected].